Salt Privacy Policy

Simcoe House Inc. ("Salt", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, join the waitlist, or use the Salt application.

For website terms, see our Website Terms of Use. For application terms, see our Service Terms and Early Access Terms.

1. Information we collect

Information you provide

• Contact information: name, email address, and communications you send us
• Waitlist and onboarding responses: answers to qualification questions and preferences you submit
• Account information: login credentials and profile details when you create an application account
• Business context: information you enter about your business, clients, projects, or workflows
• Payment information: billing details processed by our payment provider (we do not store full card numbers on our servers)

Information from connected services

If you connect third-party accounts to Salt (such as email, calendar, payments, CRM, or messaging tools), we receive data made available through those integrations according to the permissions you grant. You control which connections you enable and can disconnect them in the product.

Information collected automatically

• Device and usage data: IP address, browser type, operating system, pages viewed, referring URLs, and interaction events
• Cookies and similar technologies: used for authentication, preferences, analytics, marketing, and security. Non-essential cookies (including analytics and live chat) load only after you consent. See our Cookie Policy for details and to change your preferences at any time.

AI-related processing

Salt may process your business data and connected-account data using automated systems, including machine learning models operated by Salt or subprocessors, to generate summaries, recommendations, drafts, and proposed actions. We process this data to provide the Service, not to train public models on your identifiable business content unless we tell you otherwise and you opt in.

2. How we use information

We use personal information to:

• Operate the website, waitlist, and application
• Send waitlist confirmations, early-access invitations, and product updates you request or that relate to your account
• Provide AI-assisted features and approval workflows
• Process subscriptions and payments
• Secure the Service, prevent fraud, and enforce our terms
• Analyze usage to improve reliability and product experience
• Comply with law and respond to lawful requests

3. How we share information

We do not sell your personal information.

We may share information with:

• Service providers that help us operate Salt (hosting, email delivery, analytics, customer support, payment processing, and AI infrastructure)
• Integration partners when you connect third-party services and authorize data exchange
• Professional advisors (lawyers, accountants) under confidentiality obligations
• Authorities when required by law or to protect rights, safety, and security
• Business transfers in connection with a merger, acquisition, or asset sale, subject to this Policy

4. Subprocessors

We use trusted vendors to run Salt, including providers for:

We require subprocessors to protect personal information consistent with this Policy and our agreements. A current list is available on request at hello@usesalt.io.

5. Data retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Waitlist data is retained until you unsubscribe, request deletion, or the waitlist program ends. You may request deletion of your account data as described below.

6. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure.

7. Your rights and choices

Depending on where you live, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Delete certain information
• Export your data
• Object to or restrict certain processing
• Withdraw consent where processing is consent-based

To exercise these rights, contact hello@usesalt.io. We may need to verify your request. You can unsubscribe from marketing emails using the link in those messages.

8. International users

Salt is operated from the United States. If you access the Service from outside the U.S., your information may be processed in the U.S. and other countries where we or our subprocessors operate, which may have different data protection laws than your jurisdiction.

9. Children

Salt is not directed to children under 18, and we do not knowingly collect personal information from children. Contact us if you believe a child has provided us personal information.

10. Changes

We may update this Privacy Policy from time to time. We will post the updated version with a revised "Last updated" date and, for material changes, provide additional notice such as email or in-product messaging.

11. Contact

Simcoe House Inc.
Email: hello@usesalt.io
Website: https://usesalt.io